Refund policy

At Nerum, we care about customer satisfaction.

Perfumes cannot be returned or exchanged once opened due to hygiene reasons.

If you receive a damaged product or the wrong item, please contact us within 24 hours of delivery and send clear photos of the product and packaging.

After verification, we will arrange a replacement.

Returns sent without contacting us first will not be accepted.

For support contact:
shahzadkhokhar908@gmail.com